Feb 4, 2021
Senior Resources Options Counseling recently received a phone call from a worried senior about a call she received that was supposedly from Medicare. The call came up on her caller ID as a 231 number but said Henrietta MI (near Jackson). The caller asked if the lady and her mother were on Medicare. They knew their names, address, phone number, and DOB. They began asking things like "does your mother have diabetes" and other questions. When asked if she had her mother’s red white and blue card she replied “no” and the caller hung up.
Please help us make sure that our seniors and their caregivers know that Medicare will never contact them for their Medicare Number or other personal information unless they’ve given them permission in advance. Scammers often gather some basic personal information on their targets, like full names, birth dates, and mailing addresses, in order to convince their targets of the caller's legitimacy and make them feel comfortable with sharing additional sensitive information.
If they ever doubt the validity of a phone call, they should say that they'd like to call the person back and ask for their direct number. This will usually prompt a scammer to get flustered and hang up. A legitimate entity will always respect a customer's desire for privacy and security. If the caller persists, they should hang up, then call 1-800-MEDICARE (800-633-4227) to report the fraud.
Another scam to be aware of that we've seen in the area recently is a twist on the gift card scam. When the imposter scammer calls pretending to be a relative in need of money (like a grandchild in jail) or a "government agency" needing a fee, instead of asking for a gift card purchase the caller asks for cash and says they'll send a "courier" to get the money. If this happens, the potential victim should call 911 to report the scam/attempted theft.
Join Chris Burnaw, SafeSeniors Coordinator, to learn how people pretending to be your friend are using the internet, phone and email to try to take advantage of you, and how you can protect yourself from their tactics. A to-go boxed lunch will be available after the presentation.
This is a FREE event, but space is limited so please register by filling out the online registration form - click here - or by calling (231) 733-8642.
COVID protocols of physical distancing and masks will be followed.
View our Stop Abuse page to learn more about recent scams to be aware of.
275 W. Clay Ave., Suite 100
Muskegon, Michigan 49440
Monday - Friday:
7:30 a.m. - 4:30 p.m.
The SafeSeniors collaborative works to identify, advocate, and seek justice for adult victims of abuse, neglect, and financial exploitation within the Muskegon, Ottawa and Oceana counties of Michigan.
You can report any known or possible abuse at any time by calling the 24-hour hotline at 1-855-444-3911.
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